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Tuesday 17 April 2012

Chapter 1



Case Study


Questions to Consider

1. Which issue is more disconcerting- the fact that a board member leaked confidential information about the firm or the tactics used to investigate the leak? defend your position.

Having this privacy of keeping the security of the company is the biggest part of having the institution safe so the fact that one of the board members leaked the confidential information is such a disconcerting fact that I merely chose.

2. Can the use of pretexting to gain information ever be justified? Is it considered legal under any circumstances?

Pretexting is strictly against the law by means of using it against a person by sufficient means. Disobeying a law apparently an illegal act that ever be unjustified or restrictedly to the society, just to specify my study, pretexting is baseless, idle, improper and illegal.

Discussion Questions

1.  There are many ethical issues about which people hold very strong opinions-abortions, gun control and the death penalty, to name a few. If you were a team member on a project with someone whom you knew held an opinion different from yours on one of these issues, would it affect your ability to work with this person? Why or why not?

If a co-member in a team has the opposite view about the ethical issues given.
I would try to listen from his/her side based on the issues, and cooperate from what we would construct good ideas based on our different side of answers. There would be an impression on how we communicate and work but in our positive ways. 

2.  What do you think are the most important factors that helped you define your own personal code of ethics? 

Having a broad understanding in deciding from right or wrong, responsible toward your decision and aiming a respect from different side of opinion is my most important factor that helps me define my personal code of ethics. 

3.  Do you think that ethics in business is improving or getting worse? Defend your position. 
Business ethics is improving nowadays; this form of applied ethics finds me normative in descriptive angle. Without a kind of this ethics, a company would put its risk from a disorganize union. Maybe some would oppose from their different side of view from their different side of ideas that puts institution leads disrespect from on another.

4.  The ethics resource center identified five characteristics of a successful ethics program suggest a sixth characteristic, and defend your choice. 

5. Which incident has a higher negative impact on an organization-an unethical act performed by an hourly worker or the same act performed by a senior manager of the organization? Explain your answer fully. Should the hourly worker be treated differently than the senior manager who committed the unethical act? Why or why not? 

A lot says we are born equally, from what the statement reminds me in the question the worker sees him/her equal to the manager of the organization. But, these don’t make sense, a manager owns to have high rank than an unethical worker. The worker should pay respect to the company for he/she is financially handled by the big boss of the company, such as the manager of the organization. So, when an unprofessional worker disobeys the team therefore there’s a big comparison to him/her to a manager that holds a company/institution.

6. It is a common and acceptable practice for managers to hold people accountable to meet "stretch" goals, quotas, and budgets. How can this are done in a way that does not encourage unethical behavior on the part of employees. 

I think the stated accounts are so private, thus managers are legal to approve those commitments to whom they manage, but there’s no such a thing that is absolute every kind has a limit. We should go liberate and live independently without to accept those kind inappropriate practices for those managers. We discourage these things to prove we stand on our own ways.

7. Is every action that is legal also ethical? Can you describe an action that is legal but ethically wrong? Is every ethical action also legal? Is the law, not ethics, the only guide that business managers need to consider? Explain.

There is such thing that is legal in ethics; an example of this was a running high official that attends a charity, helps the climate and poverty victims. The legal but ethically wrong example was a sited high official in the government that helps the society using people’s money but cheated a percentage from corrupting.

8. Do you think it is easier to establish an ethical work environment in a nonprofit organization? Why or why not?

Absolutely I am disagreeing from these establishments, how I feel comfortable to pursue my work while in the end I know that I owned nothing from the organization. But for some, they agree such this organization, on their limitations of the way they work as a team.

9. This chapter discusses the four approaches to dealing with moral issues. Identify and briefly summarize each one. Do you believe one perspective is better then others? If so, which one and why?



Discussion Questions

1. CA executives involved the accounting scandal were not accused of reporting bogus contracts or hiding major problems in business. The contracts that were backdated were real sales agreements. Was this really a crime? Should the individuals have been punished so harshly?

2. In December 2004, CA appointed Patrick J. Gnazzo as a senior chief compliance officer to demonstrate to the government and shareholders that the firm would take measures to operate ethically, Gnazzo served in this role at United Technologies for 10 years and had been a member of the board directors of the ethics Offices Association .Gnazzo reported to a new executive vice president and a general counsel at CA as well as the board's Compliance committee. Outline some of the Actions Gnazzo might have been taken in his first six months on the job

3.  John Swainson, a 26-year veteran of IBM, joined CA in November 2004 as CEO and President his first few months with the firm were rough- major customers threatened to dumb the firm some products were behind schedule and were of poor quality; executives had to be fired for breaking company rules; accountants continued to find past mistakes; and many newly hired executives had to be brought on board. What sort leadership could he have demonstrated to show that he was determined to avoid future scandals at CA?

4. CA has been hit with numerous scandals since the late 1990's. These scandals raise questions about how successful the firm might have been if not for the amount of time its executives had to spend on this distraction. Compare the revenue growth and stock price of CA to that of some of its competitors over the period 2004-2008 (be sure to use CA's corrected figures!) can you detect any impact of these scandals on CA's performance? What else might explain the difference in performance?




Discussion Question

1. Identify at least two other companies that manage their suppliers in a manner similar to Dell computers. Do these companies have anything in common with Dell?


2. Can you identify any disadvantages for dell in taking the approach to managing suppliers?


3. Do you think that this approach to managing suppliers is unethical, or is it acceptable and ethical? Explain your reasoning.


4. Would you recommend any changes to the way Dell manages suppliers? Defend your position.


Discussion Question 

1. Discuss how a CIO might handle Schrage's Scenarios using the suggested process for ethical decision making presented in this chapter.

2. Discuss the possible short-term losses and long-term gains in implementing ethical solutions for each of Schrage's scenarios.

3. Must businesses choose between good ethics and financial benefits? Explain your answer using Schrage's scenarios as example. 


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