Chapter 2

Case Study

Questions to Consider (Page 38) 

1. What message is sent to IT workers by the actions of New York Law School and colleague even if unrelated job-performance issues justified their actions in firing Gross and Perry?

The NYLS stated that “I'm saddened to report to you that I learned this afternoon that our colleague, Professor Edward Samuel, was arrested on charges relating to possession of childhood pornographic images and they were fired because of this incident.”

2. Since the incident, a number of states have enacted laws that require workers to report immediately any child pornography found while servicing equipment. Most of the laws state that worker who reports such a discovery is immune from any criminal, civil or administrative liability. Failure to report the discovery can result to a fine, imprisonment or both, do you think such laws will encourage reporting? Why or why not?

To provide a good law, the community should work and cooperate.  I would rather chose to cooperate even it cost my friends and love ones involved. Just like the law says, “failure to report the discovery can result to a fine” it is barely reminds me a lot on the television on how people get involved to a crime because of the relation of your friend, family and relatives on such of crimes (pornography).

Discussion Questions (Page 60) 

1. Hot to distinguish between a gift and a bribe? Provide an example of a "gift" that falls in the gray area between a gift and a bribe. 2. Discuss the following topic: law does not provide a complete guide to ethical behavior. An activity can be legal or not ethical.

If a law improvises a complete guide to ethical behavior, it would lead us to do the process easy and correct. Sometimes curiousness leads us to do well and to do not pleasant things. But pretending to do good and doing such necessary things shouldn’t matter for me as long as you learn how to correct your wrong and learned from your past will lead us to perfection.

3. What is a professional malpractice? Can an IT worker ever be sued for professional malpractice? Why or why not? 

Malpractice is an improper or unethical conduct by the holder of a professional or official position, the act or an instance of improper practice. Definitely, every company seeks for a good employee such as an IT worker. By means of helping to correct them from doing what is right, an IT worker should sued for a professional malpractice to mold them to a better employee for a better company.

4. Review the PMI member code of ethics in appendix E. for each point in the code, provide an example of a project manager action that would break the code.  

5. What must IT professionals do to ensure that the project they lead meet the clients expectations and do not lead the charges of fraud, fraudulent misrepresentation, or breach of contract.

Doing my work with honest and uncommon I ensure to my clients that I made my work without their complains and these charges against fraud, fraudulent misrepresentation, or breach of contrast.   

6. Should all IT professionals be either is licensed or certified? Why or why not?  

It is better if an IT Professionals has the quality of their title as a professional, either being licensed or certified. Skills matters for me, the title seems to be the evidence for your professionalism but performance and on how you deliver your work is the best showcase for me.

 7. What commonalities you find among the IT professionals codes of ethics discussed in this chapter? What differences are there? Do you think there are any important issues not addressed by these codes of ethics?

Discussion Questions (Page 62) 

1. The Incident illustrates some of the potential problems for small software developers working with the giant software manufacturers. To extend or enhance their products. Provide two good reasons why small developers should still consider working closely with the large software firm. 

2. What measures could limit none have taken to better protect itself from Google's alleged actions? What measures could Google have taken to protect itself from this lawsuit? 3. Do research on the web to find out this case is preceding in the courts. Write a short summary of your findings. 

Discussion Questions (Page 64) 

1. What actions should WMI have taken to lessen the risk of this project and avoid these problems?

Maybe WMI should show a broad search more from SAP to avoid any regulations or something that is improper. And in relating on creating mature software WMI should know if SAP is good on this part. I think the best thing to do is learning on how pretend a good relationship from the two companies.

2. What sort of losses has WMI incurred from the delay of this project? How has the lack of success on this project affected SAP?

The WMI take the risk and waste enough time and to much delay on creating their project. Because there is no great cooperation of workers or boss on WMI, SAP showed that they are not good or well enough to be one of the best. Companies losses their trust to them because they are not good and didn't meet the standards. And they will loose everything.

3. Do research on the web to find out the current status of the lawsuits between WMI and SAP. Write a brief report summarizing your findings.

In April 2010, we settled the lawsuit, receiving a one-time cash payment, and all parties dismissed their claims with prejudice. So it’s not quite all over but you can be reasonably certain this one has been put to bed. The burning question is how much did SAP fork over? We may never know. SAP did not make an official announcement which would have been required if the amount in question was significant. More important, this is one more piece of SAP’s recent legacy past that it can put to bed in advance of its upcoming annual customer conference which starts May 16th. Much of SAP’s credibility going forward depends on how good a show co-CEO’s Jim Snabe and Bill McDermott put on, how convincing they are and whether the product road-map looks sufficiently solid for buyers to continue SAP investments. Taking this problem off the table will be a relief and another example of the company clearing the decks. 

Discussion Question (Page 65)

1. How can organizations and vendors change their certification programs to test for skills as well as core knowledge? What issues might this introduce?

Maybe by attending seminars and a deep update research it will lead a organizations and vendors store a lot for a broad knowledge about their capability and skills.

2. What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?

3. What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

This confirmation is often, but not always, provided by some form of external review, education, assessment, or audit. But having the certification is an achievement as being able to competently complete a job or task, usually by passing a test or examination. Thus, it is an evidence for our standards.